Dialing for Dollars: Nine Tips on Call Prospecting
by Cisco Systems, Inc.
The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling.
It’s the rare person who likes to receive sales phone calls, and rarer is the one who likes to make them.
It’s common, however, for a business to need to fill the sales pipeline. Call...
purpose of customer calls, Cellular One suffered from long call times, dissatisfied customers and poor employee performance.
In this case study, discover how Cellular One leveraged a single-platform strategy to drastically enhance their customer experience by combining workforce, quality and performance management capabilities with CRM technology. Read on to learn about the benefits they currently experience, including:
- Reduced call volume by 40%
- Decreased average
Smarter communications through analytics
markets that ratio exceeds five to one.1 Projections call for over 7.1 billion mobile-connected devices by 2015 – approximately equal to the world’s population in that year.2 No connected technology dominates the end-user
segment like mobile. It is, in a very real sense, part of the foundation of a new, smarter planet.
These staggering numbers bring with them great opportunity and many companies are working to capitalize on it. Nevertheless, there are significant challenges...
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