It Infrastructure Library

delivering similar services with a centralised IT infrastructure. Using VMware-based server consolidation, the project brought performance efficiencies and cost savings to the business.

The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is... The need to do more, at a higher level of quality - with fewer resources- is driving many IT organizations to implement process methodologies such as the ITIL (IT Infrastructure Library) framework. As a...

PMBOK® and the key process areas and functions within the IT Infrastructure Library.

This white paper starts by providing the reader with an overview of the PMBOK® Guide as well as the key process areas and functions within the IT Infrastructure Library. We then compare and contrast the two bodies of knowledge. Once we have set the foundation for discussion, we look at why many IT projects fail (not just ITSM ones), followed by delivery risk management. Using that construct, we provide the reader with a...

The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is... The need to do more, at a higher level of quality - with fewer resources- is driving many IT organizations to implement process methodologies such as the ITIL (IT Infrastructure Library) framework. As a...

comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.

The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify...

IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and... IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT...

This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).

This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK). While there are numerous project management methodologies around the world, the quintessential project management methodology in the North American marketplace is the PMBOK®, from the Project...

much it costs, and how to fulfill it. This paper describes the IT Infrastructure... IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure Library® (ITIL®) Version 3 (V3) approach to service portfolio management and examines...

of business services. ASG's BSP also helps you become IT Infrastructure Library (ITIL) compliant. The dynamic dashboards of ASG's BSP allow you to proactively identify and address issues before they impair business service. By identifying, correlating, and aligning the relationship between IT investment and overall business performance, ASG's BSP delivers true business value...

A well-functioning IT infrastructure is essential for the quality and continuity of business processes within an organization. This places demands on the IT department to answer questions quickly, fix problems immediately and find ways to prevent issues in the future. Using Epicor IT Service Management (ITSM) you can provide your end users with accurate, complete and clear information. You can easily create, trace, summarize and close incidents, problems...

Application component requirements often do not match IT infrastructure deployment requirements. Without a central library of standard templates, every deployment has to start from scratch, and the outcome is based on the quality and experience of the engineer.

IBM Deployment Planning and Automation for cloud accelerator enables software architects and deployment engineers to use IBM Rational Software Architect Extension for Deployment Automation Planning to create detailed...

management.

Configuration Management is at the heart of the IT Infrastructure Library (ITIL®) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information. Lacking a clear understanding of the ways in which hardware and software assets interconnect, and which ones depend on others, IT...

Lifecycle Management(ALM) IT Service Management (ITSM)/ IT Infrastructure Library (ITIL...

implementing it in your organisation. Also, learn why the IT Infrastructure Library is a resource you should take advantage of and discover five tips for using it.

As a result, IT organizations have turned to the IT Infrastructure Library (ITIL) for guidance on the development and implementation of standardized processes.

Many IT organizations have grown dissatisfied with tape-based backups and are looking for alternatives. This white paper will discuss the factors to consider when evaluating any of these alternatives, including a framework for assessing the value to IT for each approach.

As an increasing number of IT organizations look to replace tape, their leading alternatives include the following:

• replacing an old tape library with a

...

service... IT Service Management (ITSM) as defined by the IT Infrastructure Library (ITIL) -- is sweeping the industry as a more effective, customer-focused approach to ensure that users get the IT services they require in the right priority, in a timely fashion and at the right price. For the mobile workforce that relies on BlackBerry smartphones to stay connected and reliably perform their business function anywhere, any time, the strategy of Mobile User Management has emerged as the most effective...

Lifecycle Management(ALM) IT Service Management (ITSM)/ IT Infrastructure Library (ITIL...

requires.  One way to achieve innovation is through the use of IT infrastructure library (ITIL), a process of continual improvement that involved IT management best practices.

Access this expert e-guide to learn more about how ITIL and innovation can be used to:

• Enhance collaboration
• Increase employee productivity
• Improve workflow processes
• And more

been a standard framework for network management. Now the IT Infrastructure Library (ITIL) has come to the fore. Effective application of ITIL, either in concert with FCAPS or alone, can bring this important and potent discipline to the management of IP addresses.

Continue reading to learn more about applying ITIL best practice principles to IPAM.

If you purchase goods and services from third parties to support your business processes, developing a solid supplier management strategy is crucial to your success. Access this paper to learn 7 features that make up an effective policy, how to use the ITIL to help during your program's creation, and much more. ...

organization that created a robust, flexible and scalable IT infrastructure to increase data center capacity five-fold and better support growing needs.

Many organizations today are struggling as they need to expand their IT infrastructure in order to meet the demanding growth and expansion of their business. Access this resource to uncover how BMS Telecorp did just that by deploying state-of-the-art Dell EqualLogic SANs, Dell PowerEdge servers, and a Dell PowerVault tape library. Learn how...

that make up VMware's virtualization ecosystem. It then takes a comprehensive look at the new world of virtual desktop delivery and management

This third issue of the Virtual Data Center e-zine begins by sifting through the maze of products and technologies that make up VMware's virtualization ecosystem. It then continues with an article from Schley Andrew Kutz in which he takes a comprehensive look at the new world of virtual desktop delivery and management. Topics...