Telecom

Read this paper to learn how executing an effective Telecom Expense Management (TEM) strategy can achieve two objectives with one solution – reduce telecom vendor expenses and increase the operating efficiency of your staff. Given the pressure to reduce costs, the opportunity to reduce telecom vendor spend and save staff resource time, while increasing your telecom related operating effectiveness is great timing. Plus, given the critical nature of telecom systems and the...

to systematically prioritize, address and assess their telecom spend – and apply the technologies and services that will yield the highest ROI. While the growth of VoIP and converging communications is on the rise, organizations are faced with the task of justifying the cost of moving from a traditional PBX /key telecom system to IP Telephony. IT/Telecom management must ensure that the move to IP supports current and future business needs. Setting realistic implementation goals are...

a detailed understanding of how much they are spending on telecom equipment and services. Learn how AnchorPoint offers a fully integrated applications software suite to manage current and planned communications environments. Few enterprises have a detailed understanding of how much they are spending on telecom equipment and services or with whom. Although changes in technology and organizational management have been extraordinary in a marketplace of skyrocketing costs...

communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. Shenzhen faced the challenge of raising customer satisfaction and retention rates through better billing. Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer...

by surprise: How to keep the IT equipment in their server or telecom closet cool during cold-weather months, when the rest of the building is heated. Servers and network routers are heat-sensitive, and overheating can lead to system downtime and permanent damage. And, equipment installed in a server closet during warmer weather becomes at-risk for failure and costly damage when the building’s HVAC system switches to heating during cool weather. This white paper explains how ceiling...

Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth. In this podcast, Current Analysis Principal Analyst Amy Larsen DeCarlo and SearchTelecom.com Site Editor Kate Gerwig and discuss the current pressures on telecom service providers to come up with higher margin value-added...

This E-Guide examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services. As companies deploy next-generation technologies to support more efficient and effective business operations, their IT networks are becoming highly distributed and increasingly complex. But with budgetary pressures forcing organizations to justify every dollar...

based on a Nuance/TechTarget Webcast entitled “Reduce Your Telecom and IT Costs with Speech-Driven Packaged Applications.” It explains how speech-based solutions can help us to cut IT and telecommunication costs...

for a new mobile call center solution, including: cutting telecom and IT costs and the need for higher service levels. Join this podcast to learn more about a solution that drastically reduces switchboard staffing costs and improves efficiency. Find out how you can eliminate the need to maintain directories and to add voice mail ports...

for a new mobile call center solution, including: cutting telecom and IT costs and the need for higher service levels. Join this webcast to learn more about a solution that drastically reduces switchboard staffing costs and improves efficiency. Find out how you can eliminate the need to maintain directories and to add voice mail ports...

implications of the emerging economic slowdown for IT and telecom managers and lay out prudent strategies for proactively managing through the downturn. This paper will explore the implications of the emerging economic slowdown for IT and telecom managers and lay out strategies for proactively managing through the downturn. The content will offer solutions to this challenge by describing the types of actions business can take immediately that will impact operational...

with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration. IP Transformation programs introduce significant change into the business, technical, and service delivery environment. While most companies are struggling to address the challenge of complex change within the company, the impact of complicated change programs on their associated external stakeholders cannot be...

This podcast with telecom expert Tom Nolle addresses the marginalization that operators face from over-the-top disintermediation-caused by exploding operating costs that result from declining revenue per bit. In this SearchTelecom.com podcast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing. From flexible platforms...

In this video, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing. In this SearchTelecom.com videocast, telecom expert Tom Nolle discusses what carriers need to embrace in order to save themselves from being marginalized due to drastically reduced "revenue per bit" pricing. From flexible platforms to open networks...

Selling the CIO on business services will help telecom service providers improve their RFP responses and increase business services revenue, no matter what the size of the business. This videocast with enterprise expert Gary Audin is designed to help. Service providers that want to increase enterprise sales opportunities need to ensure they know how to sell the CIO, as networking and IT become more integrated with overall corporate goals. Selling the CIO on business...

IBM System Storage DS-reliable data storage for the Telecom industry. Storage infrastructure simplification is an important step a telecommunications business can take toward meeting the needs of an on-demand business environment. The IBM System Storage DS Family can support business continuity and improve information lifecycle management with competitively priced storage options. Learn how the IBM Systems Storage DS Family is an ideal partner for businesses in the...

paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, capitalize on, and provision user information across multiple databases are critical to fuel applications-led services. This IDC white paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel...

This paper discusses the OSE architecture and design philosophy, and how that benefits telecommunications oriented applications. The days are long gone when a real-time operating system (RTOS) was simply a small kernel providing basic services such as task scheduling and reliable inter-task communications. Today’s real-time operating systems are expected to perform a wide variety of functions ranging from managing real-time communications to providing a reliable...

requirements make it a #1 candidate for sourcing from the telecom ecosystem. The well understood requirements and broad acceptance of emerging industry standards has solidified the viability of COTS middleware. Enea Accelerator and its Element middleware provide the business strength, breadth of product, service and support, and state-of-the-art technology required to accelerate an early stage network equipment provider’s ramp to cash flow positive enabling it to potentially...

in any LAMP stack application, but for some markets such as telecom, financial services and many embedded systems, this is a critical requirement. Our results demonstrate that Dolphin Express provides response time improvements of up to 712% compared to Gigabit Ethernet, as well as significant performance increases in both low and high-load cases. This makes it ideal for any performance sensitive web application and uniquely able to meet the needs of real-time e-commerce...

in any database application, but for some markets such as telecom, financial services and many embedded systems, this requirement is a critical requirement. Our results demonstrate that Dolphin Express provides a response time improvement of up to 292% as well as significant performance increases in high-load cases, particularly in larger clusters, making it ideal for any performance sensitive database application and uniquely able to meet the needs of `real-time ´ database...

Improved ability to use VoIP and VoIP-based services to cut telecom costs ▪ Optimized voice quality ▪ Simplified support for fax machines and other legacy analog devices ▪ Better remote office support and survivability ▪ Greater long-term technology flexibility

and supported by management, as was the case for this telecom provider, real-time CCPM delivers on all of these goals...

territory-- a cable operator getting into voice or a telecom service provider venturing into video. This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed. To make the cut, triple-play providers need to focus on new generations of customers with high expectations and invest in billing systems that can deliver what...

will be key differentiators for suppliers in both IT and telecom going forward. Alcatel-Lucent has an early lead with positions in a number of major service provider projects. With the role of Network Integrator open to a single supplier at each account, the company’s position is the strongest of the top suppliers. However the position will not go unchallenged; each supplier will work from its installed base and technology position to gain the role...