TEM for IP Readiness by AnchorPoint
to systematically prioritize, address and assess their telecom spend – and apply the technologies and services that will yield the highest ROI. While the growth of VoIP and converging communications is on the rise, organizations are faced with the task of justifying the cost of moving from a traditional PBX /key telecom system to IP Telephony. IT/ Telecom management must ensure that the move to IP supports current and future business needs. Setting realistic implementation goals are...
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Telecom Expense Management Solutions by AnchorPoint
a detailed understanding of how much they are spending on telecom equipment and services. Learn how AnchorPoint offers a fully integrated applications software suite to manage current and planned communications environments. Few enterprises have a detailed understanding of how much they are spending on telecom equipment and services or with whom. Although changes in technology and organizational management have been extraordinary in a marketplace of skyrocketing costs...
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Shenzhen Telecom by Pitney Bowes Group 1 Software
communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. Shenzhen faced the challenge of raising customer satisfaction and retention rates through better billing.
Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer...
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Addressing the Threats and Opportunities Presented During the Current Economic Downturn by Avaya Inc.
implications of the emerging economic slowdown for IT and telecom managers and lay out prudent strategies for proactively managing through the downturn. This paper will explore the implications of the emerging economic slowdown for IT and telecom managers and lay out strategies for proactively managing through the downturn.
The content will offer solutions to this challenge by describing the types of actions business can take immediately that will impact operational...
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Video: Selling the CIO on Business Services by Alcatel-Lucent
Selling the CIO on business services will help telecom service providers improve their RFP responses and increase business services revenue, no matter what the size of the business. This videocast with enterprise expert Gary Audin is designed to help. Service providers that want to increase enterprise sales opportunities need to ensure they know how to sell the CIO, as networking and IT become more integrated with overall corporate goals. Selling the CIO on business...
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Leveraging COTS Middleware to Accelerate Ramp to Cash Flow Positive by Enea
requirements make it a #1 candidate for sourcing from the telecom ecosystem. The well understood requirements and broad acceptance of emerging industry standards has solidified the viability of COTS middleware. Enea Accelerator and its Element middleware provide the business strength, breadth of product, service and support, and state-of-the-art technology required to accelerate an early stage network equipment provider’s ramp to cash flow positive enabling it to potentially...
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Building Triple-Play Services by Alcatel-Lucent
territory-- a cable operator getting into voice or a telecom service provider venturing into video. This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed. To make the cut, triple-play providers need to focus on new generations of customers with high expectations and invest in billing systems that can deliver what...
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The Business Value of the Network Integrator by Alcatel-Lucent
will be key differentiators for suppliers in both IT and telecom going forward. Alcatel-Lucent has an early lead with positions in a number of major service provider projects. With the role of Network Integrator open to a single supplier at each account, the company’s position is the strongest of the top suppliers. However the position will not go unchallenged; each supplier will work from its installed base and technology position to gain the role...
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